Jostens

It worked out well calling to make our payment on the customer service. The lady was kind and very helpful on the phone.

I'm to resize it so I can wear it again I'm getting told they cannot resize I also feel like it's false advertisement

I need to order my sons ring please and thank you my phone is 540553-****shelley Taylor ... .if you have any concerns and questions

Aaliyah Nolden didnt receive my picture the I paid for and just message up on my announcement over my graduation on June 10 , 2024 for all did replace them and I said thank you forever thank but I do need my picture so as possible

Look elsewhere. Seriously, dont waste your time.

I ordered a solid gold Bachelor of Science graduation ring with a diamond to be updated for my Master of Arts degree, but instead of replacing "B.S." with "M.A.," they inscribed the number 24. Oddly enough, 2024 is already on the other side, so the mistake is baffling, even though they admitted it was an error. After returning the ring, I received the exact same thing three months later, with no changes made. When I called to confirm they had the correct instructions again, they assured me they did.

This company lacks quality assurance and clearly doesnt know what theyre doing. Theyre not a reputable jewelry provider.

Cap and gown is terrible quality. Have sent emails, photos with no response or need to contact another facility

Hey, I was contacting to find the mistake that I made today when you come to Rosa Fort High School. Today I put in my paper that I was 285 but when i weighted myself this afternoon Im actually 250.

I was seeing can I fix this mistake. Thank you

Didn't receive and I had my graduation with just my cap and gown for my graduation and didn't receive what I paid for, Aaliyah Nolden. I called so much but did not really resolve the matter for my grandbaby's graduation.

So, I will not tell anybody else at the school to deal with you all. Thank you and may God bless you.

Their website is designed to take advantage of the customer and defaults to add additional paid perks to whatever you're ordering. A cap and gown advertised at $29.99 ends up being $60! The yearbook process is ridiculous adding $15 in additional product unless you unselect.

It's not user friendly and is designed to take advantage and dishonestly maximize their profits.

I ordered my son Christian Butler cap n gown on 2/1/2024 from my home in Himble, Tx for Nimitz high school. Why I havent heard anything else about his cap n gown, no udate to my emaol or nothing from Josten.

His school never called hia name to pick up his cap n gown from the person over graduations at his school. Someone needs to get to the bottom of this to see why he hasn't received his cap n gown. It shouldve been mailed to my house not his school. I didnt pay through the school nor did I order it from the school.

I paid Josten and need answers now. He graduates May 29, 2024 and doesnt have his cap n gown for me to take his senior pictures. He only has one senior photo pose I purchased from the school. Yes Im pissed.

I will keep his and use it for future graduations. Im never purchasing anything from this company.

I can't believe schools still use this piece of crap company for caps, gowns, etc. These thieves claimed to have NO RECORD of my son's payment, which forced me to repay so that the cap and gown would be back in time.

These scammers then delivered 2 sets of caps and gowns for my son, saying that there's a balance owed on one! I'm still waiting on my refund.

My parents gave me a class ring that they paid for. It has a lifetime warranty, but someone stole my class ring.

I called customer service to get my class ring back. The lady told me that I had to pay for my class ring again. I told her no, it has a lifetime warranty.

I'm very disappointed. Why would they lie?

It was the worst website for buying things online. I ordered a purple cap and gown, but they gave me a white one and the delivery was awful.

Order a personal stole for my sons graduation and when ordering the year would not change it would stay on 2022 so thought it was a glitch and it would be fixed and received the stole w/ the year of 2022 not 2024 and the company said because it was personalized they would not refund or fix i was pretty upset they didnt even offer a discount for a second one, nothing and I had to pay an embroidery co. To fix it and take it to get sewn on.